用英文決戰「客服」戰場

45 分鐘 / 堂

1 堂

賞課期限 365 天

講座內容

與客戶的關係培養是長時間的，而錯誤的服務態度往往浮現在成交的瞬間；老闆們常掛在嘴巴的一句話~ 客服不好，公司累倒。即反映了其中的重要性!外商公司之所以可以成功打入當地市場，其中的隱形環節就在於比別人優越的意見收集、服務改良與售後服務。今天的課堂將告訴你真正的客服戰場能帶來的經濟效益與損害為何? 同時提升你的英文能力。

常見問題

什麼時候開始上課?

開課前3分鐘可至【我的課程】，點選該課程進入教室準備。

錯過課程是否可以看課程記錄檔?

課程結束後，365天內可收看講座回放檔案。

如何與老師互動、提問?

可於線上教室討論區隨時提出問題。

老師介紹

TutorABC

Duran V

Hello, and welcome to my profile! My name is Duran, and I’m from London, England. I have been teaching English to students for a little over ten years now. I graduated from Greenwich University, London, and hold certificates for teaching development courses in TEFL, IELTS and TEYL. I have taught a wide range of levels throughout my teaching career from kindergarten to adults at schools and universities in Thailand, China, and Saudi Arabia. I have been with iTutorGroup for four years, and I thoroughly enjoy teaching a diverse range of students on this platform. I’m a very creative and passionate teacher. I hope you enjoy having lots of fun with me, and I am looking forward to meeting you soon! :)

用英文 決戰「客服」戰場

用英文決戰「客服」戰場